Effective Date: April 22, 2024
Last Updated: April 22, 2024
1. SMS Messaging Program RoasterTools, Inc. ("RoasterTools", "We", "Us", or "Our") offers a mobile messaging program (the "Program"), which you agree to use and participate in subject to these SMS Terms of Service and our Privacy Policy (collectively, this "Agreement"). By opting in to or participating in the Program, you accept and agree to this Agreement. The Program allows users to receive SMS/MMS messages from RoasterTools or from partner companies ("Partners") that use our services. This Agreement is limited to the Program and is not intended to modify other Terms of Use or Privacy Policy that may govern the relationship between you and Us in other contexts. To the extent there is any conflict between this Agreement and the Terms of Use, the Terms of Use shall prevail.
2. Program Description As a participant in the Program, you can expect to receive SMS/MMS messages from RoasterTools or Partners using our services. These messages may include, but are not limited to:
a. Marketing Messages Information about products, services, promotions, and offers from RoasterTools or Partners.
b. Service Communications Updates regarding your account activity, order reminders, order status, payment reminders, and other information related to your interactions with RoasterTools or Partners using our services.
c. Transactional Notifications Confirmations, receipts, and other notifications related to your transactions with RoasterTools or Partners.
d. General Notifications Tips, alerts, and other relevant information to enhance your experience with RoasterTools or Partners.
RoasterTools and its service providers may use standard or automated text messaging systems to deliver these messages to you. By participating in the Program, you agree to receive these messages and to use the Program only for lawful purposes.
3. User Opt-In The Program allows you to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. By participating, you agree to receive messages that may be sent using an autodialer, as permitted by law. Consent to receive messages is not a condition of purchase, and you can opt out at any time as described in Section 4.
4. User Opt-Out You may opt out of the Program at any time by replying "STOP", "END", "CANCEL", "UNSUBSCRIBE", or "QUIT" to any mobile message from Us. You may receive a confirmatory message indicating that you have been unsubscribed. You agree that this is the only reasonable method of opting out.
5. Support and Help For support or information regarding the Program, you can reply "HELP" to any mobile message or email us at support@roastertools.com. Please do not use this email to opt out of the program.
6. Cost and Frequency Message and data rates may apply. The Program involves both one-time and recurring mobile messages, and additional messages may be sent based on your interaction with Us.
7. Duty to Notify and Indemnify If you intend to stop using the mobile number that has been used to subscribe to the Program, you agree to complete the opt-out process set forth above prior to ending your use of the mobile number. You agree to indemnify, defend, and hold Us harmless from any claim or liability resulting from your failure to notify Us of a change in your mobile number or any other information, including any claims under the Telephone Consumer Protection Act or similar state and federal laws.
8. Age Restriction You may not use or engage with the Program if you are under thirteen (13) years of age. If you are between the ages of thirteen (13) and eighteen (18), you must have your parent's or legal guardian's permission. You acknowledge that you are either over 18, or between 13 and 18 with parental permission.u agree to complete the opt-out process set forth above prior to ending your use of the mobile number. You agree to indemnify, defend, and hold Us harmless from any claim or liability resulting from your failure to notify Us of a change in your mobile number or any other information, including any claims under the Telephone Consumer Protection Act or similar state and federal laws.
9. Prohibited Content You agree not to use the Program for sending messages that are unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material of any kind or nature. This includes, but is not limited to, any material that encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law or regulation.
10. Participant Requirements You must own or have rights to operate the mobile device used to subscribe to the Program, use a participating carrier, and have a text message service plan. Our Program may not be compatible with all devices or carriers. Check your device's compatibility for specific text messaging instructions.
11. Disclaimer of Warranty and Carrier Liability The Program is offered on an "as-is" basis and may not be available in all areas at all times. We will not be liable for any delays or failures in the receipt of any mobile messages. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of our control. Carriers are not liable for delayed or undelivered messages.
12. Modifications to the Program and Terms We reserve the right at any time to modify or discontinue, temporarily or permanently, the Program (or any part thereof) with or without notice. We may also modify this Agreement at any time. Any changes will be effective immediately upon posting the revised version on our website. Your continued participation in the Program after such modifications will constitute your: (a) acknowledgment of the modified Agreement; and (b) agreement to abide and be bound by the modified Agreement.
13. Privacy Please review our Privacy Policy at https://www.roastertools.com/privacy to understand our practices. This Agreement is subject to the dispute resolution provisions and other terms set forth in our general Terms of Service at https://www.roastertools.com/terms.
